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<div style="">As the General Manager – Governance (City) at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner/vendor management. This is a strategic and hands-on role that ensures operational discipline at the city level. You will closely work with internal teams and external partners to identify gaps, mitigate risks, and uphold Livspace’s governance and compliance standards.</div><div style=""><br></div><div style="">Key Responsibilities&nbsp;</div><div style=""><br></div><div style=""><b style="font-weight: 700">City Governance &amp; SOP Adherence&nbsp;</b></div><ul>  <li style="">Drive compliance with Livspace’s SOPs across on-ground teams – including design, execution, vendor, and experience functions.</li>  <li style="">Conduct routine governance checks to ensure adherence to process frameworks.</li>  <li style="">Identify and close operational control gaps impacting service quality, timelines, or cost.&nbsp;</li></ul><div style=""><b style="font-weight: 700">Risk &amp; Non-Compliance Management&nbsp;</b></div><ul>  <li style="">Monitor and resolve governance risks including financial, operational, or service quality issues.</li>  <li style="">Proactively address non-compliance or deviations related to internal stakeholders, such as:&nbsp;</li>  <li style="">Design Teams – project delays, scope misalignment, or documentation gaps.&nbsp;</li>  <li style="">Project Managers – non-adherence to SOPs, customer escalations, or quality lapses.&nbsp;</li>  <li style="">Supply Chain / Modular Coordination Teams – delays in delivery, product mismatch, or installation issues.&nbsp;</li>  <li style="">Operations Team – execution slippage, miscommunication with customers, or incomplete closure processes.</li>  <li style="">Flag repeated incidents and drive systemic corrective actions and policy reinforcement&nbsp;</li></ul><div style=""><b style="font-weight: 700">Audit Readiness &amp; Documentation</b></div><ul>  <li style="">Maintain all project, partner, and compliance documentation in audit-ready format.</li>  <li style="">Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.</li>  <li style="">Track and update governance metrics through structured dashboards and trackers.&nbsp;</li></ul><div style=""><b style="font-weight: 700">Stakeholder &amp; Partner Coordination</b></div><ul>  <li style="">Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.</li>  <li style="">Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.</li>  <li style="">Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.&nbsp;</li></ul><div style=""><b style="font-weight: 700">Reporting &amp; Escalation Management</b></div><ul>  <li style="">Prepare city-level compliance reports and governance scorecards for business reviews.</li>  <li style="">Escalate recurring non-compliances or systemic partner issues to the regional governance lead.</li>  <li style="">Present RCA (Root Cause Analysis) and recommend preventive measures.</li></ul>

Kolkata | New Town | EC

General Manager - Governance

<div style="">In the role of a Business Manager - Sales, you will be required to own the sales funnel &amp; drive sales closure. You will need to achieve sales target on projects month on month through a team of 6 to 10 designers.&nbsp;</div><ul>  <li style="">Enure sales funnel management to achieve a higher conversion rate output.</li>  <li style="">Target and achieve of 12 to 15 projects a month, by ensuring new projects bookings.</li>  <li style="">Responsible for Customer Experience &amp; Relationship Management.</li>  <li style="">Training designers to esnure sales &amp; enabling them to achieve their targets.</li></ul>

Chandigarh | Chandigarh | EC

Business Manager - Sales

<div style="">A Business Manager - Design will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required trainings and design discussions.</div><ul>  <li style="">Managing Designing Projects.</li>  <li style="">Managing and ensuring the productivity and work output of a Team of Designers.</li>  <li style="">Customer Experience &amp; Relationship Management.&nbsp;</li>  <li style="">Ensuring output on design Net Promoter Survey (Customner rating).</li>  <li style="">Training designers on technical details (wherever required).</li>  <li style="">Managing/ leading design discussions.</li></ul>

Business Manager - Design

<div style="">As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client.</div><ul>  <li style="">To own the Sales funnel &amp; drive Sales Closure.</li>  <li style="">To own Customer Experience during a project.</li>  <li style="">To lead and own quality &amp; accuracy of design deliverables.</li>  <li style="">To own an end to end Project lifecycle.</li></ul>

Guwahati | Guwahati | EC

Interior Designer

Agra | Agra Co Working | Co Working

Business Manager - Sales & Design

<div style="">As a Customer Delivery Manager - Design, you are responsible for managing the designing for projects month-on-month, through a team of designers. &nbsp;You will ensure their productivity &amp; work output by imparting required trainings and leading discussions on designs.</div><ul>  <li style="">Manage designing of 12 to 15 projects month-on-month.</li>  <li style="">Ensuring work output of a Team of &nbsp;6 to 10 Designers.</li>  <li style="">Drive Customer experience &amp; Relationship Management.&nbsp;</li>  <li style="">Ensure output on design Net Promoter Survey (Customer rating).</li>  <li style="">Training designers on technical details and managing/ leading design discussions.</li></ul>

Lucknow | Lucknow | EC

Customer Delivery Manager - Design

<div style="">As an Associate General Manager - Design, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc.</div><ul>  <li style="">Contribute actively to business decisions through both qualitative inputs and in-depth quantitative analysis.</li>  <li style="">Have a strong understanding of both the design requisites and customer experience required to maximize business results.</li>  <li style="">Developing, leading, motivating and managing a young and ambitious city team (cohort of Business / Design Managers, Territory Area Managers, Designers, DPs, LPs etc on a day to day basis).</li>  <li style="">Developing the ecosystem for successful Design experience both for the internal teams and the customers.</li>  <li style="">Own the quality of Design Closure of Livspace catalogue products (Kitchen, Wardrobe, Storages, Furniture &amp; Decor) and essential home improvement services for the region.</li>  <li style="">Ability to drive and meet KPIs such as - successful and timely design sign-offs, snag-free / error free designs, &nbsp;sales / category penetration, C-sat - happy customer experience, E-sat - happy team members.</li>  <li style="">Be the voice of the city and customer inside Livspace, so that constant feedback comes in and helps Livspace improve continuously.</li></ul>

Associate General Manager - Design

<div style="">As an Interior Consultant, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client.</div><ul>  <li style="">To own the Sales funnel &amp; drive Sales Closure.</li>  <li style="">To own Customer Experience during a project.</li>  <li style="">To lead and own quality &amp; accuracy of design deliverables.</li>  <li style="">To own an end to end Project lifecycle.</li></ul>

Interior Designer-Sales

<div style="">Livspace is Asia’s largest and fastest-growing home interiors and renovation platform. Leveraging its proprietary technology, the company delivers end-to-end home interior and renovation solutions, encompassing modular solutions, furniture, false ceilings, soft furnishings, décor, civil works, and more. The company serves homeowners across diverse market segments in India and Singapore.</div><div style=""><br></div><div style="">Since the company was founded in 2015, Livspace has revolutionized a highly fragmented industry by setting new benchmarks in quality, innovation, and execution. To date, the company has successfully transformed the homes of over 100,000 satisfied customers through its presence in 80+ cities and 110+ Experience Centres.</div><div style=""><br></div><div style="">Backed by marquee investors, the company’s goal is to continue strengthening its dominance in India as an industry leader and the largest employer of interior designers. Livspace remains committed to redefining industry standards by introducing new products and services, enhancing site execution processes, improving manufacturing techniques, and ensuring seamless project delivery—all with the ultimate goal of turning homeowners’ dreams into reality.</div><div style="">For more information, please visit: <a href="https://www.google.com/url?q=https://www.livspace.com/in/about-us&amp;source=gmail-imap&amp;ust=1749066491000000&amp;usg=AOvVaw0FHqftn39w5zRsIXRcslDe" title="https://www.google.com/url?q=https://www.livspace.com/in/about-us&amp;source=gmail-imap&amp;ust=1749066491000000&amp;usg=AOvVaw0FHqftn39w5zRsIXRcslDe">https://www.livspace.com/in/about-us</a></div>